Terms & Conditions

1. Services Overview

Mobile Car Battery Replacement ("we," "us," or "our"), operated by ISBMA Transportation Inc., provides mobile automotive battery services including battery replacement, jump start services, and vehicle health checks in Baltimore County, Maryland and surrounding areas.

2. Service Area & Hours

We serve Baltimore County and the greater Baltimore metro area within a 20-mile radius. Standard hours are 7:00 AM to 10:00 PM, seven days a week. After-hours service may be available upon request and subject to additional fees.

3. Pricing & Payment

• All prices quoted are estimates and may vary based on vehicle type and location
• We honor our "Best Price Guarantee" — we beat any competitor's written quote
• Payment is due upon completion of service
• We accept cash, credit cards, and digital payment methods
• No hidden fees — the quoted price is the price you pay

4. Battery Warranty

Warranty claims require original receipt and the battery must be in the original or compatible vehicle.

5. Service Guarantees

• Satisfaction Guarantee: Contact us within 24 hours if not satisfied
• Response Time: 10-minute average during business hours (may vary)
• Professional Service: Trained technicians with professional equipment

6. Customer Responsibilities

By requesting service, you agree to:

• Provide accurate vehicle information
• Ensure safe access to your vehicle
• Be present during service (or have authorized representative)
• Inform us of any known vehicle issues
• Provide valid payment upon completion

7. Cancellation Policy

Cancel at no charge before our technician departs. If technician has departed or arrived, a trip fee may apply. Emergency situations handled case-by-case.

8. Limitation of Liability

• Liability limited to the cost of service provided
• Not liable for indirect or consequential damages
• Not responsible for pre-existing vehicle conditions
• Not liable for delays due to traffic, weather, or other factors

9. Vehicle Condition

Our services address battery-related issues. If we identify other problems, we will inform you but are not obligated to repair them.

10. Website Use

By using our website, you agree to provide accurate information and not misuse or interfere with the website's functionality.

11. Intellectual Property

All trademarks, logos, and content are property of ISBMA Transportation Inc. and may not be used without consent.

12. Dispute Resolution

Disputes will be resolved through good-faith negotiation. If unresolved, binding arbitration in Baltimore County, Maryland under Maryland state law.

13. Modifications

We may modify these terms at any time. Changes are effective immediately upon posting. Continued use constitutes acceptance.

14. Contact Information

Questions about these terms? Contact us:

• Phone: Click to Call
• Email: info@mobilecarbatteryreplacement.com
• Business: ISBMA Transportation Inc.
• Service Area: Baltimore County, Maryland